Once a sales order line is created, it undergoes various actions. Each line can progress at its own pace. Different order lines from the same order can, for instance, be delivered and invoiced at different times.

A process table, such as a sales order and sales quote, can be labeled as 'Historical' in MKG. A header becomes historical when all lines under the header are historical. A line becomes historical when it is fully processed. This generally occurs when a final status is reached.

Within the Relationships module, you manage all your relationships along with associated addresses and contacts. When creating a relationship, we do not yet refer to a customer or supplier, as a relationship can be both. The basic data of such a relationship only needs to be recorded once.

By using shortcuts or key combinations in MKG, you do not need to constantly switch between keyboard and mouse. Some of these key combinations are the same as the commonly used key combinations in Microsoft Office.

To manage business processes, MKG uses the status-and-action model. After performing an action, the status of a process changes. This article provides an overview of the available statuses and actions in the sales order process.